Retention and deletion
EBIKE333 stores emailed requests and records submitted through existing dealer and enquiry tools. A fixed service-wide retention schedule and automated account-wide deletion have not been established.
This page is a draft for Dan to review. It has not been legally approved.
What is operating now
- A dealer account is requested by email and reviewed manually.
- There is no automatic charge or renewal.
- The Cloud Nine monthly report is a fictional preview. It is not an email that was sent.
What may be retained
Records can include shop profiles, enquiries and outcomes, prepared-enquiry consent records, photographs and logos, and reviews. Login sessions are stored in dealer_sessions. Login-attempt limits are stored in dealer_login_limits. Account-request emails may remain in the sender’s and recipient’s email systems. Do not submit unrelated customer records or sensitive information.
Removing a display is not deleting a record
Closing an enquiry changes its status; it does not delete its contents. Withdrawing a public listing or ending access does not erase the underlying workspace records. The existing controls for removing a draft part photo or a shop logo are limited to that upload; they are not an account-wide deletion tool.
Requesting a review or deletion
Email hello@ebike333.com from the relevant account address and identify the shop, enquiry, upload or message you want reviewed. Do not send passwords or authenticator codes. The scope and account ownership need manual review. No completion deadline, automatic erasure or removal of a recipient shop’s separate copies is promised by this draft.
No backup claim
No promise is made here about backup creation, backup retention or removal from backups. Those processes have not been established for a live dealer service.