Draft for review
Cancellation and refund
Shop Plus is currently a demonstration: a dealer account is requested by email, no automatic charge or renewal is enabled, and no online cancellation or refund system is operating.
This page is a draft for Dan to review. It has not been legally approved.
What is operating now
- A dealer account is requested by email and reviewed manually.
- There is no automatic charge or renewal.
- The Cloud Nine monthly report is a fictional preview. It is not an email that was sent.
Nothing starts automatically
An account-request email does not create a subscription, authorize a payment or begin an automatic renewal. No payment has been taken and no subscription exists.
If you believe a payment was made
Email hello@ebike333.com with the shop name and your question so it can be reviewed manually. Do not email card numbers, banking passwords or other account credentials.
Future service
Before any paid Shop Plus service opens, its price, cancellation method, refund terms and payment process must be stated separately and tested.