GLOBE HAUL ST & LT
What does your display code mean?
18 code definitions checked directly against Specialized’s Globe support articles on October 24, 2026. This reference is for the original Globe HMI e-system documented for US/Canada. It does not apply to Specialized Turbo, another maker’s system, a conversion kit or an unverified replacement system. Model year alone does not establish firmware or parts compatibility.
Copy the entire code, including B or C. For example, B E032 concerns battery communication; C E032 concerns controller communication. E032 alone is not enough. You can enter both codes separated by a slash in the bike check.
Do not ride with unexpected power, unreliable brakes, loss of drive or a damaged battery. For heat, swelling, leaking, smoke or unusual battery smell, stop using and charging it; do not handle it for a photograph. Move away and call emergency services for smoke or fire. A disappearing code does not clear the bike for riding.
Find your code
These are reported conditions, not a diagnosis or an instruction to buy a component. The owner guidance below is deliberately more limited than workshop troubleshooting.
B E002 — Battery, Short Circuit
Stop and arrange inspection.
Battery reports a short circuit. Stop using and charging it; arrange a Globe-qualified inspection. Do not open the pack or probe contacts.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
B E004 — Battery, Cell Over voltage
Stop and arrange inspection.
Battery reports excessive cell voltage. Stop using and charging it and ask a Globe retailer to assess the battery and power connections. Do not try to discharge or reset the pack.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
B E013 — Battery, Under Voltage
Limited owner check; escalate if it returns.
Only if the battery and charger are undamaged, dry and at the approved charging temperature, follow the Globe manual using the supplied approved charger. If charging fails or this code returns after charging, stop and contact a Globe retailer. Do not repeatedly reconnect a charger or assume the pack needs replacement.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
B E032 — Battery, No Communication
Stop and arrange inspection.
Stop riding if assistance cuts out. With the bike off, record any visible battery-mount damage or movement you already noticed. Ask a Globe retailer to inspect the battery seating, mount and communication path; this code does not prove the battery has failed. Do not shake, kick or shim the battery.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E003 — Controller, Instantaneous Phase Over Current
Stop and arrange inspection.
Power off and arrange inspection. Note any visible damage to the external motor cable without unplugging connectors. Do not repeat a load test or order a controller from the code alone.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E005 — Motor sensor signal abnormal
Stop and arrange inspection.
Power off and arrange a motor-signal and wiring inspection. Record visible external cable damage only. Do not unplug wiring or assume the motor must be replaced.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E006 — Motor, Blocked Rotor
Stop and arrange inspection.
Keep the bike powered off and stop riding. Look for an obvious rear-wheel obstruction without touching moving parts. Do not force the wheel or use the throttle to clear it; arrange inspection.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E007 — BBTS, Torque Sensor Over Limit
Limited owner check; escalate if it returns.
If there are no safety concerns, one stationary power-off and restart is described by Specialized. If the code persists or returns, stop riding and contact a Globe retailer. Do not adjust or replace the torque sensor yourself.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E008 — BBTS, Torque Sensor Under Limit
Limited owner check; escalate if it returns.
If there are no safety concerns, one stationary power-off and restart is described by Specialized. If the code persists or returns, stop riding and contact a Globe retailer. Do not adjust or replace the torque sensor yourself.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E009 — Throttle, Over Limit
Stop and arrange inspection.
Keep the bike powered off. Record whether the throttle appeared stuck and any visible external damage. Do not ride or test motor power; arrange throttle and control-system inspection.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E010 — Throttle, Under Limit
Stop and arrange inspection.
If no throttle is fitted, ask a Globe retailer to check whether the throttle option is incorrectly activated in firmware. If a throttle is fitted, ask for inspection of its signal and wiring. Do not enable a throttle or change firmware yourself.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E011 — Controller, MOSFET Over Temperature
Stop and arrange inspection.
Stop riding and power off. Do not touch the hot motor or controller. Let the system cool naturally; Specialized specifies at least 5 minutes and notes that more time may be needed. A time delay is not clearance to ride. Persistent or recurring overheating needs retailer assessment.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E012 — Motor, Over temperature
Stop and arrange inspection.
Stop riding and power off. Do not touch the hot motor or controller. Let it cool naturally; Specialized specifies 5–10 minutes and notes that more time may be needed. A time delay is not clearance to ride. Persistent or recurring overheating needs retailer assessment.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E017 — Battery, BMS Failure
Stop and arrange inspection.
Despite the C prefix, this is a battery-management warning in the Globe table. Stop using and charging the bike and arrange assessment of the battery and its connections. Do not open the pack or bypass its protection.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E021 — BBTS, Torque Constant Voltage Error
Limited owner check; escalate if it returns.
If there are no safety concerns, follow the exact Globe manual for a stationary restart. Do not turn the cranks or put weight on the pedals for 30 seconds after restart. If it persists or returns, stop riding and contact a Globe retailer. This does not establish that the torque sensor has failed.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E027 — Lights, Short Circuit Error
Stop and arrange inspection.
Power off and record which light failed, if already observed, plus visible external cable damage. Arrange inspection before riding, especially if lighting is needed. Do not short wires or assume a firmware update will cure it.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E031 — Firmware Update Error
Limited owner check; escalate if it returns.
Record the failed-update message and ask a Globe retailer to check firmware status and the supported update route. Specialized specifies a bike temperature above 40°F (about 4.4°C) and a 1-minute power-off before restarting. Do not heat the battery or use an obsolete app procedure.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
C E032 — Controller, No Communication
Stop and arrange inspection.
Stop riding if assistance cuts out. With the bike off, record any battery-mount movement or visible damage already noticed. Ask a Globe retailer to inspect controller communication, mount and wiring; this code alone does not prove a failed controller. Do not shake, kick or shim the battery.
Record the full prefix and number, when it happened, and any other codes. A cleared code does not certify the bike safe or identify the part to replace.
What rider reports add
Commonly reported by riders; individual repairs are not independently shop-confirmed here. Reviewed Reddit and forum threads describe intermittent B E032/C E032 warnings, power loss and differing dealer repair outcomes involving connections, mounts, batteries or wiring. Some attempts did not resolve the complaint. These selected reports cannot tell us how often the problem occurs, identify the fault on your bike, or establish a universal repair.
Record whether the warning appeared after a bump or under load, whether assist or the whole display stopped, and which codes appeared together. Record only what already happened. Do not recreate a fault, kick or shake a battery, fit a homemade shim or clean internal connectors from forum advice.
- Reddit: LT owners describe several different dealer repair outcomes ↗
- Reddit: a reported shim attempt did not resolve B032 ↗
- Electric Bike Review forum: ST communication codes and recurrence after bumps ↗
What to ask your Globe retailer
Share the complete codes, exact model and year if known, symptoms, conditions and previous repair history. Ask the retailer to confirm the fitted Globe system and firmware, inspect the relevant communication or sensing path, check current service bulletins, and explain the evidence before replacing parts. Connector cleaning, internal wiring, known-good component substitution and firmware configuration are workshop work.
Older documents refer to the Globe app and specific firmware fixes. This guide follows the current support articles instead of assuming those app routes or firmware claims still apply. In particular, current C E021 guidance specifies leaving the cranks and pedals unloaded for 30 seconds after restart; current C E010 guidance sends a no-throttle configuration question to a Globe retailer. Current C E027 guidance calls for light and cable assessment, rather than promising that a firmware update removes the problem.
Separate safety check: telescopic seatpost recall
The US CPSC issued recall 25-319 on June 5, 2025 for the original 13-inch telescopic seatposts supplied on Haul ST/LT bikes, sold January 2023–March 2025. This is a seatpost fall hazard, separate from electrical codes. If your bike has the affected post and the remedy has not been completed, stop using it and contact an authorized Specialized retailer for the recall repair. Have the retailer confirm applicability and completion; this page does not determine recall status or Canadian eligibility.
Read the official US recall ↗Sources and limits
Specialized’s Globe troubleshooting index ↗ links the 18 individual articles used above. Community links are clearly separated from manufacturer code definitions. No complete model-year matrix, component replacement guarantee or current parts-stock claim is made.